Best Price Policy
At Elite Garage Tools, we're committed to offering competitive prices on all our products. If you find an identical product advertised at a lower total price from a qualifying U.S. retailer, we'll match that price. For products priced over $1,500, we'll beat it by an additional $25. In order to be eligible, you must provide proof (whether a screenshot, invoice, email, etc.) of the lower offer.
How to Request a Price Match:
- Email us at support@elitegaragetools.com with a link to the competitor's product listing
- Include your order number (if you've already purchased)
- We'll review and respond within 1 business day
Requirements:
- Product must be identical (same brand, model number, and specifications)
- Comparison must include total delivered cost: product price + shipping + taxes
- Competitor must be an established U.S.-based retailer with a physical business address
- Product must be new, in-stock, and available for immediate purchase
- Request must be made before purchase, or within 7 days after your order date
What Qualifies as a Competing Retailer:
- Authorized dealers with verifiable business credentials
- Retailers with physical store locations or established online presence
What Does NOT Qualify:
- Marketplace sellers (Amazon third-party, eBay, Facebook Marketplace, Craigslist)
- Closeout, liquidation, or going-out-of-business sales
- Flash sales, daily deals, or limited-time promotions
- Pricing errors or misprints
- Items sold as used, refurbished, open-box, or display models
- Bundle deals, package discounts, or promotional offers
- Prices requiring membership fees or loyalty program points
- International retailers or gray market products
Our Decision:
We'll verify the competitor's price and eligibility. If approved, we'll match the total delivered price, plus take an additional $25 off for products priced over $1,500. If your request doesn't meet our criteria, we'll explain why.
Price match decisions are final. We reserve the right to limit quantities or decline requests at our discretion.
For questions about this policy, contact us at support@elitegaragetools.com or call (833)724-8902