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Shipping

Shipping Policy — Elite Garage Tools

At Elite Garage Tools, we strive to make every order fast, simple, and transparent. Shipping rates are clearly shown at checkout or on each product page before purchase. We do not offer free shipping unless specifically stated on a product listing.

Shipping Rates

  • Most items are shipped via major U.S. carriers such as FedEx, UPS, or LTL Freight depending on size and weight.

  • Some heavy or oversized items have a standard flat rate fee based on nationwide averages.

  • All rates are shown prior to payment during checkout.

  • For custom freight quotes or bulk orders, please contact us at support@elitegaragetools.com before ordering.

Order Processing

  • Orders are confirmed automatically once placed. You’ll receive an Order Confirmation Email immediately.

  • Within 1–2 business days, we verify product availability with our U.S. warehouses and suppliers.

  • If your order is in stock, it will typically ship within 3–5 business days of payment processing.

  • If an item is on backorder, you will be contacted promptly with the option to wait, change products, or receive a full refund.

Shipping Times

  • Standard delivery within the continental U.S. takes 5–10 business days, depending on your location and the product.

  • Some heavy or freight items may require residential or business delivery appointments.

  • You will receive a tracking number via email once your order ships.

International Orders

At this time, we primarily ship within the United States.
If you are an international customer, please contact us for a custom quote.
All products are designed for the U.S. electrical standard (110V/240V) and may not be compatible with other regions.

Damages

We take great care to ensure your order arrives safely.

  • Inspect all packages upon delivery and note any visible damage on the carrier’s delivery receipt.

  • If you notice damage, take photos immediately and contact us within 24 hours at Support@elitegaragetools.com with your order number and images.

  • We will work directly with the carrier and supplier to resolve the issue quickly.

Questions?

If you have any questions about your shipment, feel free to reach out:
📧 Support@elitegaragetools.com
📞 (833)724-8902